We provide honest, affordable and friendly IT Support for our local area. No long wait times, no confusing jargon.. Just our experience, at a fair price. Based in Whitchurch & Midsomer Norton, serving families and businesses across:
Bristol, Bath and surrounding areas.
Is your computer freezing, running out of space, or completely out of date? We diagnose everyday glitches and hardware issues to get your machine running reliably again. From installing the latest Windows 11 upgrade to boosting your memory or replacing damaged parts, we extend the life of your device so you don't have to buy a new one. Including: Fast physical laptop repairs and hardware troubleshooting.Safe upgrades to Windows 11 with all your files kept intact.Installing memory boosts (RAM) or faster, larger storage drives.
Slow performance, random pop-ups, and hidden malware can make using your computer a massive headache. We perform a deep-clean of your system to eliminate security threats, clear out digital clutter, and optimize your settings. We’ll get your computer running fast, clean, and safe again. Including: Thorough malware, spyware, and virus removal. Cleaning out hidden files and background clutter to restore speed. Verifying security settings to keep your personal data protected.
Tired of internet dead zones or struggling to get a new gadget connected? We configure your home Wi-Fi to make sure you have a strong signal in every room. We also handle the trickier settings like parental controls and secure guest networks, and we'll gladly unbox and connect your new smart TVs, printers, or devices. Including: Wi-Fi extension and router configuration for better coverage. Setting up parental controls and separate family/guest networks. Connecting new gadgets, printers, tablets, and smart home tech.
Get your business running on a professional domain. We handle the complete setup of Google Workspace or Microsoft 365, including custom email creation, secure cloud storage organization, and essential team collaboration tools. We hand over the keys once it's ready, giving you a seamless start.
Including:
Setting up Google Workspace or Microsoft 365.
Connecting the business's custom domain name to their email (e.g., info@yourbusiness.com).
Setting up basic shared folders (Google Drive/OneDrive) and user accounts.
Ensure your office internet is fast, reliable, and secure. We configure your routers and modems, optimize your Wi-Fi coverage, and set up a secure guest network to keep your private business data safe. Ideal for new offices or moving spaces.
Including:
Setting up a secure main Wi-Fi password and a separate "Guest" Wi-Fi network.
Connecting essential office hardware like network printers or desktop computers.
Save time when onboarding new staff or upgrading equipment. We configure new laptops and desktops out of the box—installing your required business software, setting up user profiles, and optimizing performance settings so your team can plug in and get straight to work.
Including:
Unboxing and performing the initial operating system setup.
Installing standard business software (browsers, office suites, PDF readers).
Setting up basic local security features (antivirus, enabling device encryption).
Please note: We specialize in flat-rate, one-time setup and configuration projects rather than ongoing network monitoring, dedicated cybersecurity management, or 24/7 emergency contract support.
“We aren’t a giant call centre. We’re members of your community who take pride in helping our neighbours stay connected.”
Face-to-Face Service: We come to you.
No “Tech-Speak”: We explain what’s wrong and how we’ll fix it in plain English.
Fair Pricing: High-quality support that fits a household or small business budget.
Fast Turnaround: Because we’re local, we can often help you the very same day.
Stop fighting with your devices and let us take a look. Give us a call or send a message for a quick, no-obligation quote.